COLLECTIONS europe 2012
20-21 June 2012, Prague
Hotel Novotel Praha Wenceslas Square
Please note, copies of presentations are only available during or immediately after the date of the event
"Collections europe was genuinely a pan-European event with participants from Ireland to Turkey openly sharing their experience. Although legal regulation of collections differs from country to country, most of the real life issues are the same. Collections is not at all the fancy side of business. It often results in low attention of top management and subsequent under-investment. However, improving IT support to collections and increasing staff are not the only areas for improvement. Collections Managers all over Europe experience huge performance differences among their collectors. Therefore, human resource development has been highlighted as the core issue for achieving better results."
Radek Laštovička, Manager, Ernst & Young Advisory Services
With a surge in customer debt over the last 2-3 years, companies in Financial Services, Telecoms, Utilities and other sectors have been forced to implement costly Collections strategies in order to protect income and profits.
To discuss and examine cost-effective and efficient solutions, to learn new ideas and to identify and benchmark against industry best-practice, SmithNovak has developed this 2-day event bringing together Collections professionals from all over Europe to a luxury hotel in the centre of beautiful Prague.
Comments from previous Collections events organised by SmithNovak
"This conference was on a very high level..very well organized..topical and carefully chosen subjects.."
"..can never get enough best-practice in Collections - a wonderful opportunity to share experience"
"..I very much appreciated the opportunity to see how other companies are managing their Collections..confirms we are using the right processes in our company"
Key elements include;
Personal reasons for attending:
Participants attending from: DE | CZ | PL | AU | UK | RU | FR ..
Czech Republic, Poland, Hungary, Germany, Ukraine, Romania, Turkey, United Kingdon, France, Bulgaria, Russia, Austria, Switzerland, France, Italy, Spain, Netherlands, Finland, Sweden, Norway, Serbia, Slovenia and many more..
TRUSTED MARKET INTELLIGENCE FOR THE FINANCIAL SERVICES SECTOR